At Royal Himalaya Shilajit (“we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us in any way (together referred to as the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Updates to This Policy
We may revise this Privacy Policy occasionally to reflect changes in legal requirements, business operations, or technology. Any updates will be posted on our website with a revised “Last updated” date.
Information We Collect
Information You Share With Us
When you use our Services, you may provide personal details such as:
- Your name, email address, phone number, and delivery address
- Order and payment-related information
- Account or login details (if applicable)
- Messages or information shared through customer support
Providing certain information is necessary to complete purchases or access specific features.
Information Collected Automatically
When you browse our website, we may automatically collect data such as:
- Device type and browser details
- IP address and approximate location
- Pages viewed and actions taken
- Time spent on the website
This data helps us understand how our website is used and improve performance.
Information From Third Parties
We may receive limited personal information from trusted partners, including:
- E-commerce platforms and website hosting providers
- Payment processors that securely handle transactions
- Analytics and marketing service providers
All such data is handled in line with this Privacy Policy.
How We Use Your Information
We use your personal information to:
- Process orders and payments
- Deliver products and manage returns
- Provide customer support
- Improve our website and Services
- Communicate updates, offers, or important notices
- Protect against fraud and misuse
- Comply with legal and regulatory obligations
Where required by law, processing is based on legitimate business interests or your consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Remember user preferences
- Analyze traffic and usage patterns
- Improve marketing relevance
You can manage cookie settings through your browser. Disabling cookies may limit certain features of the website.
Sharing of Personal Information
We may share personal information with:
- Service providers involved in payment processing, shipping, analytics, or customer support
- Marketing partners (where permitted by law)
- Authorities or legal entities when required to comply with legal obligations
We do not sell your personal information.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies separately.
Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.
Data Security and Storage
We take reasonable technical and organizational measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to meet legal requirements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
Requests can be made using the contact details below. Identity verification may be required.
International Data Transfers
Your information may be processed outside your country of residence. Where applicable, we use legally approved safeguards, including standard contractual protections, to ensure data security.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: royalhimalayashilajit@gmail.com
Brand: Royal Himalaya Shilajit